By Laura BuxbaumThe article below has been updated to include the comments of the person who created the article.
Original article by Laura BixbaumThe New York Times has released a report that reveals the types of comments that are most likely to be deleted in comments sections, and it seems like it will make many of us cringe.
The report from the Office of General Counsel of the Times’ parent company, CBS Corp., comes amid mounting criticism from journalists over the way the newspaper handled its reporting on the Dakota Access Pipeline.
“The OGC is working to improve the way we handle comments and engagement, particularly in our digital products,” said OGC spokesman Mike Edelman.
“We’ve been working to increase our response time to comments, and we’ve also taken steps to make our comments section a more engaging and informative place.”
While the OGC said that it has made progress in its efforts to reduce the number of comments it receives, it still has a long way to go to meet the needs of the digital world, which is why the company plans to make some improvements over the next year.
The report found that nearly 50 percent of comments were deleted within 24 hours of being posted, which means that the majority of the comments received by the OGE weren’t even visible.
The OGE is also concerned that it’s a common practice for companies to remove comments after they’ve been viewed a certain number of times.
“The average length of time for comments to be removed has been reported as 0.1 to 0.3 minutes,” the report said.
“This is a significant barrier to our ability to respond to comments in a timely fashion and can result in commenters being flagged and blocked from commenting for hours or days.
We are committed to making our comments commenting platform even more engaging to consumers.”
The OGI said it’s working on new practices to improve user experience and help it identify and remove comments that fall into these categories.
“Our efforts to better manage comments will be made with a focus on the digital environment, including a focus to improve engagement and remove posts that do not contribute to a good user experience,” the OGI wrote.